Customer stories

How organizations across industries replaced undocumented processes with traceable, accountable quality systems.

Advertising & media Banking & financial services Business intelligence Defense & aerospace FMCG & distribution Healthcare Legal technology Medical devices Recruiting Software development Travel management

Controlled approval process

Approval decisions now take days instead of weeks - every step documented, every exception traceable across 100+ countries.

15,000+ employees
130+ years
100+ countries
$1.6B revenue
Key results:
  • Weeks to days with full evidence
  • Consistent controls across departments
  • Verified process compliance

Partner service quality at scale

Every partner commitment is now traceable from request to resolution - managers verify SLA compliance with evidence, not estimates.

30+ years in FMCG
1,500+ employees
500+ brands
20,000+ partners
Key results:
  • Documented partner commitments
  • 40% faster with traceability
  • Evidence-based service records

Campaign delivery accountability

9,860 surfaces across 27 cities now have traceable campaign records - from client inquiry through proposal to live placement, every commitment is documented.

9,860+ surfaces
4,000+ clients
Premium locations
JCDecaux Group
Key results:
  • Accountable response in minutes
  • Documented delivery across 27 cities
  • Verifiable client satisfaction data

Cross-office delivery quality

BI consultants across offices deliver with consistent quality - every handoff documented, every solution pattern searchable and reusable.

13+ years
Enterprise & mid-market clients
Multiple offices
7 industries
Key results:
  • Delivery time cut by 40%
  • 40% less rework from reuse
  • Faster ramp-up, consistent quality

Global service quality system

A client in Tokyo now gets the same standard of service as one in Paris - one controlled process across all 70+ countries.

70+ countries
$5B+ managed
30+ years
Fortune 500
Key results:
  • Consistent standards from day one
  • 35% faster with full traceability
  • Verifiable service consistency

Verified candidate pipeline

One verified candidate record across all recruiting systems replaces manual data copying - pipeline status is traceable, not reconstructed from scattered tools.

100,000+ candidates
2,000+ clients
20 years
7 countries
Key results:
  • 50% less admin via verified data
  • 30% faster with data integrity
  • Scaled operations on verified data

License fulfillment quality

When a customer pays, license fulfillment follows documented steps - the entire deal lifecycle tracked with accountable ownership at every stage.

17 years
Global presence
Complex licensing workflows
Enterprise solutions
Key results:
  • Sales cycle cut by 40%
  • License delivery in minutes
  • Verified customer context

Marketing approval controls

Version confusion and email-chain approvals replaced with controlled review steps and documented sign-off for every marketing asset across 3,000+ products.

500+ employees
47 years
3,000+ products
NASDAQ listed
Key results:
  • 50% faster with documented sign-off
  • No more version confusion
  • Verified review completion

Regulated process controls

Every approval step now has documented evidence for regulators - paper processes replaced with traceable digital controls across critical clearing operations.

27+ years
Only CCP
Market leader
Critical infrastructure
Key results:
  • Audit-ready approval evidence
  • 50% more accurate time records
  • Traceable compliance case records

Traceable account verification

Account applications now have one traceable record from identity check through compliance review to approval - documented evidence at every step.

150+ branches
$25B+ assets
96+ years
2,000+ staff
Key results:
  • Same-day with documented evidence
  • No more undocumented handoffs
  • Instant compliance evidence

Research quality standards

Research teams across jurisdictions now follow one controlled methodology - consistent quality, no duplicate work, institutional knowledge preserved.

70K+ sources
40+ countries
50+ years
$4.5B revenue
Key results:
  • One-third less time per project
  • Onboarding: 6 months to 2 months
  • 60% less duplicate research

Documented project delivery

Clients see documented project progress and verified time records without asking - billing compiles itself from controlled records.

Established 1999
Multi-currency billing
Regional & global clients
Multi-timezone distributed workforce
Key results:
  • 60% less admin, full evidence
  • Client-verifiable progress
  • Invoicing from verified records

Healthcare commitment records

Every commitment made in a hospital implementation meeting is documented and tracked to completion - verifiable follow-through in a regulated environment.

15 years in business
Healthcare focus
Nationwide reach
HIPAA-regulated workflows
Key results:
  • Verifiable follow-through
  • Complete client evidence trail
  • Accountable implementation delivery

Audit-ready compliance system

Compliance teams can now demonstrate exactly how each regulatory requirement was met - documented controls, audit trails, and zero missed deadlines.

$3+ billion assets
60+ years established
20+ branch locations
Community focused
Key results:
  • 90%+ fewer compliance errors
  • Documented data chain of custody
  • Zero missed regulatory deadlines

Defense-grade IT compliance

Asset tracking, access requests, and support tickets now flow through one controlled process with defense-grade audit trails.

83,000+ employees
68 countries
130+ years
€20.6B revenue
Key results:
  • 45% faster with audit trails
  • Full asset chain of custody
  • 30% faster, fully documented